- FAQ

Questions or concerns on your mind?

Let us assist with what you need. Feel free to reach out – we're ready to help!

(702) 329-6685
California@mrslondy.com
  • The ability of a child to float and breathe, regardless of the water's depth, for an indefinite period of time.

  • The Infant Aquatics Certified Teaching Method. Mrs. Londy is a certified instructor!

    You can find more info at https://infantaquatics.com/

  • -Towel

    -Snack for after

    -Change of clothes if needed

    -Water diaper if desired, we provide you with a reusable one!

  • Swimming lessons are one-on-one, approximately 10 minutes in length, everyday Monday-Thursday, 4-6 weeks.

    Each swim lesson builds upon the previous day's lesson, so there is measurable progress each week.

    Each child passes a clothing test to ensure they can complete skills fully clothed.

  • Children are either independently floating and/or able to swim-float-swim by the end of 6 weeks. If the child will need additional time we will discuss this with you.

    ***If you have a child with special needs, it is likely that more time than what is mentioned above will be needed to complete the program. You would need to speak with us about this matter before choosing a class.

  • Payment is collected via invoice, accepted forms of payment are visa, amex, master card, apple pay, and linking of bank accounts.

    If you’d like to pay with Cash please notify us upon signing up.

  • Parents do not get in the water during the initial 6 week program until the end. During the last week of lessons, parents are invited in so we can show you how to practice when you’re swimming with your child outside of swim lessons.

  • Parents are encouraged to cheer their child on, use positive language around their child, and support their child after lessons.

    It is encouraged for parents to get to lessons early to ease the child into a routine and to stay after lesson and enjoy a snack. This seems to calm kids down with positive reinforcement, plus they get to see other kids swim too!

  • The short answer is No. For further explanation, check out this article from Nurse Practioner, Danielle McBurnette.

    https://kidnurse.org/dry-drowning/?fbclid=IwAR3pNWnIT0MwnF_9FNYJ8XdhlgbQJAZxxFRBDFSXYH2jojoBTCShYwJIyP4

  • We encourage you to plan your vacation around swim lessons. The consistency of regular attendance will set your child up for success. We understand that life is busy and things come up, so missing a lesson here or there is ok.

    Please note: there are no refunds for missed classes and your child’s progress is determined by their attendance.

  • Swimming and floating are motor skills that can be taught to a baby through repetitive exercises, along with gentle verbal encouragement. We show the babies what we want them to do, and over a short period of time, they learn the skills necessary to survive.

    Be assured, we do not throw children into the water. We use a variety of methods, combining the best ideas from swim schools and infant/toddler programs throughout the world.

    Our goal is to make learning fun so that your child will love his water experience.

  • We will cancel lessons if lightning is nearby or if the wind is extreme to the point of being dangerous. Please note that the weather can be quite different in your location than ours. We do not cancel lessons because it’s raining.

    If we have to cancel your lesson due to lightning, we will make up that lesson another day that week.

    If you choose to cancel your lesson while we are still working, you are forfeiting your lesson for that day and we cannot guarantee a makeup slot will be available.

  • Refunds are not available. If you choose to discontinue lessons mid-session, the remaining balance will still be required if you are on a payment plan.

  • There is no a cancellation fee because all lessons are prepaid. Please note that missing lessons in this program can be detrimental to your child’s learning experience and no refunds will be given for missed lessons.

  • At this time, she is the sole instructor for our California location!

POLICIES

POLICIES

01 | Lesson Format

  • Lessons are held four days a week (Monday-Thursday).

  • Each lesson is 10 minutes long.

    • The instructor may shorten or decline a lesson if they feel the student’s health is being compromised.

  • Programs run in 4-6 week sessions, depending on the student’s age and progress.

  • Upon completing a 6-week private session (Guppy or Otter classes), students may enroll in weekly group classes (30 minutes, 4:1 student-to-teacher ratio).

02 | Pricing and Registration Policy

  • Private Lessons (Guppy, Otter):

    • Total cost: $880.

    • A $100 non-refundable registration fee is required to secure your spot.

    • Payment plan option: $950 total, with payments structured according to the client’s needs.

  • Group Classes:

    • Fee: $35 per lesson, billed monthly at $140 upon registration.

  • Registration Details:

    • The registration fee secures your child’s spot in the program and is non-refundable and non-transferable.

    • Clients are committing to the full 4-6 week program, and tuition is non-refundable once lessons begin.

    • If private lessons are discontinued and re-enrollment is needed, the cost to regain skills will be $130 per week for 4 lessons.

03 | Cancellation Policies

  • Private Lessons (Guppy, Otter):

    • Tuition is non-refundable once lessons have started, even if lessons are discontinued mid-session.

    • No refunds or make-up lessons will be provided for missed lessons due to vacation, illness, or other factors.

    • Missing an excessive number of lessons may prevent mastery of the Swim-Float-Swim sequence by the end of the session.

  • Group Classes:

    • Pricing reflects that swimmers may miss up to 20% of classes due to illness, vacations, or other events.

    • Make-up lessons are not guaranteed but may be offered if an open slot is available.

    • If skills regress, additional lessons to regain skills will be provided at no extra cost, provided the child has been continuously enrolled in group classes.

    • If group classes are discontinued, a 30-day notice is required via email at california@mrslondy.com.

    • Clients will still be charged for remaining lessons during the notice period.

04 | Liability and Expectations

  • These lessons are a drowning prevention measure and an added layer of safety but do not guarantee “drown-proofing.” Constant supervision is required at all times.

  • The provider is not liable for any aquatic accidents occurring during or outside of lessons.

  • Parents with children who have special needs should consult with us before enrollment, as additional time may be required to complete the program.